Accessible information and alternative formats.

The website's HTML pages are the primary accessible source of regulatory, service, pricing, complaints and Public Access information. The site is designed with semantic structure, keyboard-accessible navigation, visible focus states, readable contrast and responsive text.

The site's principal regulatory, service, pricing, complaints and Public Access information is available in accessible HTML through the Compliance centre and Public Access pages.

An alternative format, including plain text, a Word-compatible document or large print, may be requested by writing to Alexander Heylin at Enterprise Chambers, 9 Old Square, Lincoln's Inn, London WC2A 3SR, marked 'Private—Accessibility', or by emailing london@enterprisechambers.com with the subject 'Accessibility request for Alexander Heylin'. Do not include confidential case material in an accessibility request.

Accessibility problems may be reported through the same route. The request will be acknowledged within 5 working days where practicable, and the available format and delivery timescale will then be confirmed. Urgent requirements should be identified clearly.